Multiplex
Multiplex

FAQ

Where do you ship to?

We ship both locally and Internationally

What is the Default pin code (parental Pin)?

There is default pin (0000) set from factory and it can be changed by user from setting menu

How to cast Android or iOS device to a Formuler device?

Airscreen app for Apple iOS & Android devices

  1. Install the “Airscreen” app from Google playstore
  2. Open the app and go to Menu
  3. Find tutorials for your device from ‘Help’ and start the screen mirroring

Which Remote App can I use instead of original Formuler remote?

Go to playstore using your smartphone and install the app

Android & other Smart Phones, works on all model:

Apple (IOS), Android & other Smart Phones, works on Z8 and Z-Alpha:

How do you Factory Reset a Formuler-Dreamlink product?

Video Instructions Available:

Formuler Z8, Z Alpha, Z+ Neo: Factory Reset

Dreamlink T3: Factory Reset

For Manual Reset:

  1. Please take a memo of your important data or do backup using backup and resotre tool before the factory reset
  2. Remove power from the device
  3. While repeatedly pressing the RED ▣ button(🚨NOT Recording) on the remote, Insert power into the device
  4. Press the button repeatedly, don't hold it down.
  5. The LED on the front of the device will flash quickly alternating from greet to red. Stop pressing the RED button
  6. While the status LED is flashing red and green, press 1 on the remote
  7. The device will initiate the factory reset procedure
  8. Do not remove power to the device.
  9. Wait until the reset procedure is completed
  10. The reset procedure is complete when you see the Setup Assistant on the TV screen

How to shutdown apps running in the background?

You can bring up the task manager by Pressing Holding MENU key on the remote.

Shutdown running apps by pressing UP on the remote.

How to connect WiFi requiring web page login (e.g. hotel wifi)?

  1. Turn on the mobile hotspot on your mobile phone
  2. Connect your Formuler to your mobile data in WiFi settings
  3. Download and Install the ‘Firefox’ app from the Market
  4. Disconnect the mobile hotspot from your Formuler and connect it to the hotel WiFi
  5. Open the downloaded Firefox app and go to Google or your hotel's website
  6. Then, the WiFi login page should come up
  7. If the hotel wifi login page does not appear immediately, try to access google.com or any other web page
  8. The hotel wifi login page should appear in the web browser
  9. Log in with the username and password provided at the front desk.

How to install multiple APK files into Formuler device at once?

  1. Download APK file(s) to your computer.
  2. Insert your USB drive to PC and create a folder named “APKS”. (Case NOT sensitive)
  3. Copy APK file(s) and paste the file(s) into the folder.
  4. Plug the USB drive into your Formuler device and Power on.
  5. APK install window will open Automatically.
  6. Select the apps you want to install, and proceed following on screen instructions.
  7. Wait for all APK files selected to be installed.
  8. Press ‘Back’ or ‘EXIT’ button on your remote to go back to the main screen.
  9. Find the newly installed Apps from MyApps section or the list of installed apps.

How to set up sound-bar / AVR?

FORMULER, TV, HDMI

  1. Connect your device directly to TV with HDMI cable
  2. Formuler ➖ HDMI ➖ TV
  3. Set HDMI output to Auto or LPCM in Sound Settings
  4. Reboot the device

FORMULER, Sound System, TV, HDMI

  1. Place the sound system in middle between TV and Formuler using HDMI cable
  2. Formuler ➖ HDMI ➖ Sound System ➖ HDMI ➖ TV
  3. Set HDMI output to Auto or RAW in Sound Settings
  4. Reboot the device

FORMULER, Sound System, TV, SPDIF

  1. Connect the sound system to Formuler using optical cable, and Formuler to TV using HDMI cable separately
  2. Sound System ➖ SPDIF ➖ Formuler ➖ HDMI ➖ TV
  3. Set SPDIF output to RAW in Sound Settings
  4. Reboot the device

How to add keyboard language / input special characters?

Applicable models : Zprime Z+ Z7+ Z7+ 5G Zx Zx 5G

  1. Install “LeanKey Keyboard Pro” app from Home market
  2. Open LeanKey Keyboard app and Activate Keyboard (*.Use mouse cursor in case remote D-pad is not working well)
  3. Go to Activate Keyboard menu (Language & input Settings screen will open)
  4. Virtual Keyboard > Manage Keyboards > activate and add LeanKey Keyboard Pro
  5. Current Keyboard > Change to LeanKey Keyboard pro
  6. Go to Change Layout menu > change keyboard layout for your language
  7. When using keyboard, press the globe icon