Shipping & Delivery

Thank you for choosing Multiplex for your electronic accessory needs. This Shipping and Delivery Policy provides important information about our shipping process and estimated delivery times for orders shipped from China to the USA and UK. By placing an order on our website, you agree to the terms outlined in this policy.

Processing Time:

Orders are typically processed within 1-3 business days from the date of payment.

Processing times may vary during peak seasons and under special circumstances.

Shipping Methods:

We offer Free shipping for orders to the USA and Canada.

Shipping carriers and methods will be selected based on availability and the destination.

Estimated Delivery Times:

For orders shipped to the USA, the estimated delivery time is approximately 7-14 business days from the date of shipment.

For orders shipped to the UK, the estimated delivery time is approximately 7-14 business days from the date of shipment.

Please note that these are estimated delivery times, and actual delivery may vary due to factors such as customs clearance and local postal services.

Shipping Fees:

Shipping fees are calculated based on package weight, dimensions, and the destination.

Shipping costs will be displayed during the checkout process before you confirm your order.

Customs and Import Taxes:

International orders may be subject to customs duties, taxes, and fees imposed by the destination country.

Any additional charges related to customs clearance are the responsibility of the recipient. Multiplex is not liable for these fees.

Order Tracking:

Once your order is shipped, you will receive a tracking number via email to monitor the progress of your delivery.

You can track your order on our website or through the designated shipping carrier's website.

Shipping Address:

Please ensure that the shipping address provided during checkout is accurate and complete. Multiplex is not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Delays and Disruptions:

While we strive to meet estimated delivery times, unforeseen circumstances such as weather, customs processing, and local holidays may cause delays.

Order Status and Support:

For updates on your order status or any shipping-related inquiries, please contact our customer support team.

Changes to Shipping and Delivery Policy:

Multiplex reserves the right to update or modify this Shipping and Delivery Policy at any time. Please refer to this page for the most current information.

For more details regarding our shipping practices, please review our full Shipping and Delivery Policy.